Return/Exchange Policy
We strongly believe in our products and want you to be fully satisfied with the purchases you make from us. This is the reason for the Kickstart Keto Diet 100% Satisfaction Guarantee.

What it is:
We want you to feel confident that Kickstart Keto Diet provides you everything that we say we will. If you do not feel as though we came through on our promise, simply send an email to and we will be happy to start the process of refunding your purchase.

What it is not:
The satisfaction guarantee is not your scapegoat for not using the program. It is our personal belief that when you financially invest in yourself, you are far more likely to utilize the tools available to you. Our tools have been developed to enable you to take control of your diet and lifestyle. We have developed a system to educate YOU to create sustainable results - but the first step starts with you. 

Kickstart Keto Diet can accept returns of products or services purchased directly from Kickstart Keto Diet, in accordance with the restrictions below. Although we strive to minimize process times, refunds may take more than one week to process once we receive all required information and products.

Policy Restrictions (Applicable To All Returns)
1. To be considered for a refund or exchange, the return must be requested within 30 days of receipt. To request a refund, please email Once the request is approved and you receive a return Label (for domestic orders), the item must be shipped within 7 days. In all cases, refunds will be made ONLY via the original form of payment. It may take up to two (2) billing cycles for the refund credit to appear on your statement. 
2. Shipping costs are non-refundable. You are responsible for shipping costs associated with returning the item.
3. eBook, instant downloads, unlimited (i.e. Lifetime) access & Custom Meal Plan/Workout Plan purchases are non-refundable.
4. All event ticket sales are final. Tickets purchased for a Kickstart Keto Diet event may not be returned or exchanged for a full or partial refund.
5. Apparel purchased directly from Kickstart Keto Diet may be exchanged or returned for Kickstart Keto Diet store credit. The apparel item(s) must be in “new” condition including in an unworn and unwashed condition, and all original tags and labels must be attached to the item(s).
6. Dietary Supplement refund requests will only be considered if the dietary supplement is unused, unopened, and in the original packaging.
7. Other Items - All other items must be unopened and unused to be considered for a refund.
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